Privacy Policy

FindPremise (findpremise.com and the FindPremise app) is operated by Aaryati Technologies Private Limited, Pune, Maharashtra, India ("we", "us"). We are the data fiduciary for the personal data described here under India's Digital Personal Data Protection Act, 2023.

Account details: Your mobile number (verified by a one-time password), name, email address if you give it, and your account type (buyer/tenant, owner, dealer or builder). Dealers and builders may add a business name and RERA number.

Enquiries and site visits: When you contact a listing or book a visit, we record your name, phone number, the property, your message, and visit details, and share them with that listing's owner, dealer or builder.

Listings you post: Property details, address, price, photos and, for verification, ownership documents such as a light bill or Index II. Ownership documents are visible only to you and our verification staff, never on the public listing.

Activity on FindPremise: Properties you view, shortlist or compare, searches, and actions such as revealing a phone number. We use this to run your shortlist, show listing popularity, and help our team follow up on enquiries you make.

Device and technical data: IP address, browser or app version, device type, and, if you turn on notifications, a push notification token. We use these for security (rate limits, bot protection) and to deliver notifications.

We do not collect your precise location, contacts, or call logs. The app only accesses photos you choose to upload.

To create and secure your account, show and manage listings, pass your enquiries to the people you contact, schedule site visits, send messages you have asked for (OTP, enquiry and listing updates), prevent fraud and spam, and improve the service. We do not sell your personal data, and we do not share your enquiries with other brokers or advertisers.

Marketing messages on WhatsApp, SMS or email are sent only with your consent, which you can withdraw in Settings → Notifications.

We use service providers who process data on our instructions: Supabase (database and authentication; servers in Australia), Google Cloud (website hosting) and Firebase Cloud Messaging (push notifications), MSG91 (SMS one-time passwords), Cloudflare (bot protection), map providers (Google Maps / Mapbox) for property maps, and our email and WhatsApp Business messaging providers. Some of these store data outside India; we transfer it only as permitted by Indian law.

We may disclose data where required by law or a lawful order from a government authority.

We keep your account data while your account is active. When you ask us to delete your account, we delete or anonymise your personal data within 30 days, except records we must keep by law (for example, transaction or tax records), which we keep only for the period required.

Access and correction: See and edit your profile in the app (Profile → Edit profile) or on the website.

Export: Request a copy of your data from Settings → Privacy on the website.

Deletion: Request deletion in the app (Profile → Privacy & Security → Delete account), on the website (Settings → Privacy), or as described on our account deletion page.

Withdraw consent: Turn off notification channels in Settings → Notifications at any time.

You can also write to us at contact@findpremise.com. We respond within 30 days.

Data is encrypted in transit (HTTPS). Access to personal data is limited by role, and ownership documents and owner contact details are restricted to authorised staff.

FindPremise is meant for adults. We do not knowingly collect data from anyone under 18.

If we change this policy we will update the date above, and tell you in the app or by email for significant changes.

Grievance Officer: Aaryati Technologies Private Limited, Pune, Maharashtra, India. Email: contact@findpremise.com.